I've been sitting here the past few months wondering something: If there's so many people needing jobs in Montgomery (and across the country), why haven't the people who do a bad job...at their job...been let go and replaced by someone who would do a much better job?
In fact, the other day, on WSFA's news, I saw a report about a pizza shop owner talking about how he had to fill 50 slots and had 200 applicants (or some numbers similar), so he could pick and choose only the best and friendliest people to fill those slots.
Well, this got me thinking about the original thought I was thinking...you know, the one in the first paragraph. Why aren't more discourteous and incompetent people being fired and more capable and willing people being hired?
Now, here's something I've addressed a few times - in my blog and elsewhere: The workers at "Chick-Fil-A" are always super nice. I can go through that drive-thru at any time of day and they will be super nice..I could go loop around and drive through it 17 times in a row...and you know what? They'd be nice every single time. Down the street a ways the people at "McDonald's" and "KFC" made me so annoyed by their abject lack of anything resembling manners or people-skills, I long ago stopped going. I have heard it hasn't changed.
I go into stores...just random stores - I won't mention any names this time...but the niceness is spotty at best. Some places...I swear the workers see you approaching them and they dodge away from you as fast as their little feet can carry them without breaking into an all-out sprint. These stores are typically called "home improvement stores" and "stores with initials in the beginning of their name followed with a double consonant at the end of their name". I'm not even counting Walmart here...because they already have a reputation for "having a reputation".
And I'm sure there are countless other stores I don't go into which do the same.
I also see this at doctors' offices. Many times I'll get a receptionist who won't even say "Good morning" or "How are you today?" How hard IS it to do this? It takes about three seconds tops. No, what I get out of them is "Your co-pay is $12.00". Not even a "Thank you for coming here so I can actually have a job." (Yes, that line was an exaggeration, but I think you know what I mean.)
I also have been waited on, in line, by a cashiers (yes, several different ones - at several different stores) who made me wait while they clearly conducted a conversation with their boyfriends - and they weren't getting off for me until they were done with that conversation. I've been looked at by workers who were too busy talking to each other, usually in groups of three for some reason, to see that I needed help. When I dared interrupt them to ask for help, they only stopped long enough to say "It's not my department" and went right back to talking. Not, "I'll find someone to help you." or "Let me see if I can help."
I've rarely reported these people to management - and when I have, the management seems to have more issues than the workers themselves. Calling up "corporate" makes me feel like I at least talked to someone who cares, but the same issues never seem to get resolved.
I read forums devoted to why people can't be nice in these instances...and always the same line gets uttered, "Well, what do you expect when they're getting paid minimum wage?"
I worked YEARS for minimum wage, after school at the high school's office. I worked for years for minimum wage (or very close to it) at McGuire Air Force Base in admin offices. Granted, I never worked at a store or fast-food restaurant...or even a doctor's office for that matter, but it mattered to me to be courteous and do a good job. The thing is...I took PRIDE in my work, regardless of what I was paid for it. It was a reflection upon my own self and I didn't want to compromise my integrity as a good worker by doing a lackluster job.
So, what I want to really know, is...if these places can get 200 applicants and hire only a handful, why do some stores, restaurants, and doctors' offices hire, what seems to be, the worst 50?
And, how come I still can't get a job in this town? Is it because I'm too old? My lack of a college degree? I think I'm a nice person - I still look (somewhat) pretty when I put on make-up and I have a fabulous wardrobe. I'm definitely a quick learner (except for politics...yeah, political bloggers, I put that one in to see if you are reading)...and other than cleaning restrooms and changing light bulbs in their 50-foot high signs outside, I'm willing to do most things; the more challenging, the better.
Seriously, do I have to just come in with an "I don't give a flying fig" attitude in order to land that elusive job? I'm beginning to really think so.
Lastly, taking me totally out the equation, when ARE things around here going to change for the "better"? If there's such a glut of people looking for jobs, you'd figure it would be a hiring market...you'd figure they would hire the best people, right? Or are they hiring the most inept people to camouflage their OWN inadequacies and incompetence?
Face it -- next to the worst person in the room, everyone else looks so much better in comparison, right?